If you manage a homeowner's association, you know how important it is to handle things like payments and communication. According to data from This Old House, approximately 74.2 million Americans lived in an HOA neighborhood as of 2021.
Using an HOA portal is a great way to help you manage everything from community announcements to accounting.
Read on for the top HOA owner portal features we recommend to help make your community better for everyone.
Managing Payments
All HOAs charge members a monthly fee, so keeping track of it all can become stressful and overwhelming. Fortunately, one of the best HOA owner portal features is the ability to collect and manage those payments to ensure success.
With this feature, residents can make payments online, and you can keep track of who's paying on time. It also makes accounting much easier since you're able to handle all of the payments in one single location.
This homeowner association software can also help you manage payroll for employees. When everything is in one place, accounting and dealing with taxes and other financial information is a much easier process.
HOA Owner Portal Features: Communication
Using a portal allows for enhanced community management. You're able to upload and notify residents of announcements, send newsletters, and keep everyone abreast of the latest budget changes.
The ability to provide clear communication is one of the key components of a great HOA. When you use an owner portal, it's easy to notify everyone of important announcements all at once.
Examples of using an HOA owner portal for communication include:
- Receiving and responding to resident inquiries
- Enforcing covenants, restrictions, and conditions
- Organizing HOA membership meetings
- Uploading board meeting notes
When communicating between HOA residents is easier, everyone is happier. You're providing all members to maintain honest, open, and frequent communication, and that's better for everyone.
Maintenance Management
One of the most important community portal advantages is having the ability to keep track of property maintenance. While you're not responsible for your members' individual homes, most HOAs are responsible for the basic upkeep of the neighborhood and common areas.
An online portal allows members of the community to make maintenance requests or notify the board of concerns. It also helps you keep track of what is being handled, and what's left on your to-do list.
You can also use the portal to track architectural requests and monitor bids for various repair or maintenance services. It's also a great way to keep up with the HOA's insurance policies, costs, and coverage.
Enhance the HOA Experience
From accounting and tracking HOA member payments to communication and maintenance, these top HOA Owner portal features ensure that everyone has a seamless experience. HOA managers can greatly benefit from using these convenient digital HOA solutions.
PMI Manhattan Group has over two decades of HOA management experience, and we know the value of a unified community. If you're looking to build a stronger, unified neighborhood in New York, contact us today to find out how we can help.
